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Privacy Policy

Effective Date: September 2, 2026

Direct Contracting & Renovations respects your privacy. This Privacy Policy explains what information we may collect through [WEBSITE URL], why we collect it, how it may be used, and the choices available to you.

1. Information You Provide

We may collect information that you voluntarily provide when you:

  • Submit a contact or estimate-request form.
  • Call, email, or otherwise communicate with us.
  • Request information about our services.
  • Send photographs, property details, plans, or project information.
  • Provide feedback, reviews, or testimonials.

This information may include:

  • Your name.
  • Email address.
  • Telephone number.
  • Property or project address.
  • Details about the services you are requesting.
  • Photographs or documents you choose to submit.
  • Your preferred contact method.
  • Any other information included in your message.

Please avoid submitting sensitive personal information that is unnecessary for us to respond to your request.

2. Information Collected Automatically

When you visit the website, certain information may be collected automatically through cookies, server logs, analytics tools, and similar technologies.

This information may include:

  • Internet Protocol address.
  • Browser and device type.
  • Operating system.
  • General geographic location.
  • Referring website or source.
  • Pages viewed and links selected.
  • Date, time, and duration of visits.
  • Website performance and error information.

This information generally helps us understand how visitors find and use the website.

3. How We Use Information

We may use collected information to:

  • Respond to questions and estimate requests.
  • Communicate about potential or active projects.
  • Schedule consultations or property visits.
  • Prepare estimates, proposals, or service agreements.
  • Provide and improve our services.
  • Operate, maintain, protect, and improve the website.
  • Measure website traffic and marketing performance.
  • Prevent fraud, spam, abuse, or security incidents.
  • Maintain appropriate business and tax records.
  • Comply with legal obligations.
  • Protect our rights, customers, property, and personnel.

4. Calls, Emails, and Text Messages

If you provide your contact information, we may contact you regarding your inquiry, estimate request, appointment, or project.

If you expressly consent to receive text messages, message and data rates may apply. Message frequency will depend on the nature of your inquiry or project. You may opt out of nonessential text messages by replying STOP.

Consent to receive marketing text messages is not a condition of purchasing services.

5. Cookies and Analytics

The website may use cookies and similar technologies to support website functionality, remember preferences, evaluate traffic, and understand how visitors interact with the site.

We may use third-party analytics or website-hosting services that process technical information on our behalf. These providers may use cookies or similar technologies according to their own privacy policies.

You can control or delete cookies through your browser settings. Disabling certain cookies may affect website functionality.

6. How Information May Be Shared

We may share information with:

  • Employees, contractors, or subcontractors who need the information to respond to an inquiry or evaluate a project.
  • Website hosting, form-processing, email, analytics, scheduling, communications, or business-service providers.
  • Professional advisers such as accountants, insurers, or attorneys.
  • Government agencies or other parties when disclosure is legally required.
  • A successor organization in connection with a merger, sale, restructuring, or transfer of business assets.
  • Other parties when you direct or authorize us to share the information.

We may also disclose information when reasonably necessary to prevent fraud, protect safety, enforce an agreement, or defend our legal rights.

We do not sell personal information for money. We do not share mobile telephone information or text-message consent information with third parties for their independent marketing purposes.

7. Data Retention

We retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of information and the reason it was collected.

8. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information. No website, transmission method, or electronic storage system can be guaranteed to be completely secure.

If you believe information you submitted has been compromised, contact us using the information below.

9. Your Choices and Privacy Requests

You may contact us to request that we:

  • Confirm whether we retain personal information about you.
  • Correct inaccurate contact information.
  • Delete information that we are not legally or contractually required to retain.
  • Stop sending nonessential promotional communications.

We may need to verify your identity before completing a request. Certain information may need to be retained for legal, accounting, warranty, insurance, fraud-prevention, or contractual purposes.

To unsubscribe from marketing emails, use the unsubscribe link included in the message or contact us directly.

10. Florida and Other State Privacy Rights

Depending on where you live and whether an applicable privacy law covers our business, you may have additional rights concerning access, correction, deletion, portability, or certain uses of your personal information.

You may submit a request using the contact information below. We will review and respond to requests as required by applicable law.

11. Children's Privacy

This website is intended for adults seeking contracting or renovation services. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has submitted personal information through the website, contact us so we can review and delete it when appropriate.

12. Third-Party Links and Embedded Content

The website may link to or display content from third-party services, including maps, review platforms, social media networks, videos, or product manufacturers.

Those services may collect information independently and operate under their own privacy policies. We are not responsible for their privacy or security practices.

13. AI-Assisted Website Content

Some website photographs, graphics, renderings, or design elements may have been created, modified, retouched, or enhanced using artificial intelligence.

We do not intentionally submit personal information received through website inquiries to publicly accessible artificial intelligence tools for unrelated purposes. If AI-assisted tools are used in business operations, information should be limited to what is reasonably necessary and handled according to the applicable provider's privacy and security terms.

14. Changes to This Policy

We may update this Privacy Policy as our website, services, or legal obligations change. The revised policy will be posted on this page with an updated effective date.

15. Contact Us

Questions or privacy requests may be directed to:

Direct Contracting & Renovations
Email: [BUSINESS EMAIL]
Phone: 239-994-9924
Mailing Address: Naples, FL 34113